Check the most frequently asked questions about Additio App plans. If you have more questions, contact us.
The cancellation of the subscription can be done at any time.
The steps to follow are different depending on the method you used to subscribe (App Store, Google Play or Web). Here you can see all the steps.
Please note that uninstalling the app does not cancel your subscription.
If you cancel a subscription, you will be able to continue using the content for the remainder of the period for which you have paid. The subscription will not be renewed in the next year unless you do not activate the subscription again.
Yes, Additio for Teachers is a multiplatform service that allows you to access data both from a computer (via the web) and from iPad and Android tablets as well as Android and iPhone smartphones.
At the moment we do not have a version for Windows Phone although the web version can be used from these devices.
You can pay both from the App Stores (App Store and Google Play) and by credit card and PayPal from the web version.
The user is responsible for managing the renewal. The system allows the user to be autonomous when activating and deactivating the subscription. By default, automatic license renewal is activated. The user can disable it at any time.
Once the payment has been made in the multiple payment options that we offer (Apple Store, Google Play, Stripe,…) we cannot process a return.
Yes, your data is and will always be yours. You can export it in an Excel format whenever you want, as many times as you need.